Supervisory & Management Development
Develop your Supervisors and Managers to build their confidence and skills so they are able to lead a more productive team!
- ILM Level 3 First Line Management
- Time Management & Effective Delegation
- Group Presentation Skills
- ILM Level 2 Team Leading Skills
- Motivating Your Team
- Interview and Selection Skills
- Coaching Skills
- Appraisal Skills
- Leadership Skills
ILM Level 3 First Line Management
To use the different communication tools to identify both your internal and external customers needs.
How to create an impact of your leadership on to other team members.
How to manage performance & team members.
How to make the right decision and right environment.
[ top ]
Time Management & Effective Delegation
How to manage your time effectively enabling you to maximise your productivity.
How to overcome the barriers that stop you from having good time management.
How to organise your workload and delegate your tasks effectively.
[ top ]
Group Presentation Skills
How to prepare and deliver an effective presentation to a group.
How to structure your presentation and set measurable objectives.
How to capture your audience and maintain a rapport throughout the presentation.
[ top ]
ILM Level 2 Team Leading Skills
How to become an effective Team Leader building your confidence and skills within your workplace.
How to delegate and manage your team creating a productive and motivated workforce.
How to manage your time effectively and prioritize your tasks accordingly.
[ top ]
Motivation Your Team
Identify the theories behind self motivation and what are the influential factors.
How to empower and motivate your team and the factors that will increase their morale and productivity.
[ top ]
Interview and Selection Skills
How to prepare and structure your interview to ensure that it is significant to the job role you are recruiting.
How to extract the relevant information from your candidate by using the appropriate questioning and listening techniques.
How to assess the candidates' suitability for the job to ensure that you employ the right people.
[ top ]
Coaching Skills
How to recognize when a coaching session is needed and how to improve performance.
How to structure a coaching session so that the principal objectives are achieved.
How to communicate effectively during the session so there is a positive outcome.
[ top ]
Appraisal Skills
How to prepare and carry out an appraisal ensuring that it is planned and follows a structure.
How to set measurable goals and action plans to manage your teams performance.
How to deal with employee behaviors during the meeting and ensure that it is constructive.
[ top ]
Leadership Skills
How to manage the performance of your team and develop them in their job role.
How to communicate with your team effectively and suitably dealing with difficult situations.
How to manage your time effectively, prioritize and delegate appropriately.
[ top ]
Copyright © 2006 Gold Star Training